Frequently Asked Questions
Everything you need to know about shopping with Freckled Poppy
How long does shipping usually take?
We pride ourselves on fast processing! Standard shipping typically takes 3-7 business days within the United States, depending on your location and the shipping method selected at checkout.
What is your return policy?
We want you to love your purchase! If you aren't satisfied, you can return eligible items for store credit within 14 days of delivery. Items must be in original condition with tags attached.
How do I know which size to order?
Sizing can vary between brands, so we provide detailed fit videos and descriptions for every item. We recommend checking the specific measurements listed on the product page for the most accurate fit.
Do you offer international shipping?
Currently, Freckled Poppy ships to all 50 U.S. states and APO/FPO addresses. We are working on expanding our shipping options to international customers in the near future.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Sezzle and Afterpay, allowing you to buy now and pay over time in interest-free installments.
Can I change or cancel my order after it's placed?
Because we process orders rapidly to ensure quick delivery, we are unable to make changes or cancellations once an order has been submitted. Please double-check your cart and shipping address before finalizing.